Browser Compatibility

COMPASS is best viewed on a screen with 1024 x 768 resolution or higher. This site requires a Secure Socket Layer (SSL) compliant browser, and is most secure while providing the best performance. The secure site will not work unless you have a 128 Bit Browser and the SSL Protocol turned on. This Web site does not use Cookies. COMPASS Attached Scanned Documents functionality is also compatible when using the following browsers:

  • Internet Explorer 9.0 or higher
  • Mozilla Firefox 30.0 or higher
  • Google Chrome 35.0 or higher
  • Safari 7.0 or higher

Please Note:
It is possible you may experience problems while trying to use COMPASS. Below is a list of steps which may help resolve the issue.

Internet Explorer:
  1. From the Internet Explorer menu bar, select Tools, Internet Options.
  2. In the Internet Options window, select the Advanced tab.
  3. In the Advanced Tab, uncheck the box for "Enable Third Party Browser Extensions".
  4. You will be prompted to restart your computer.
  5. Upon restarting, open Internet Explorer.
  6. In Internet Explorer, enter www.compass.state.pa.us in the Address field and click Go.
Mozilla Firefox:
  1. From the Firefox menu bar, select Tools, Add-Ons.
  2. In the Firefox Options window, Select Manage Add-Ons.
  3. In the Extensions Tab, disable all Extensions.
  4. Upon restarting. open Mozilla Firefox.
  5. In Mozilla Firefox, enter www.compass.state.pa.us in the Address field and click Go.
Google Chrome:
  1. From the Google Chrome menu bar, select Settings.
  2. In the Chrome Options window, select the Extensions Tab.
  3. In the Extensions Tab, disabled all Extensions.
  4. You will be prompted to restart your computer.
  5. Upon restarting, open Google Chrome.
  6. in Google Chrome, enter www.compass.state.pa.us in the Address field and click Go.
Safari:
  1. From the Safari menu bar, select Preferences.
  2. In the Safari Preferences window, select the security Tab.
  3. In the security Tab, uncheck "Enable Plug-Ins".
  4. You will be prompted to restart your computer.
  5. Upon restarting, open Safari.
  6. In Safari, enter www.compass.state.pa.us in the Address field and click Go.
If you continue to experience problems, you can call the Helpline at 1-800-692-7462. If you are hearing impaired, call TTY/TTD at 1-800-451-5886.

Internet Explorer Mozilla Firefox Google Chrome Safari