If the household is not receiving LIHEAP, then the word "None" will be displayed. The "Status" shows the current status of active LIHEAP benefits. "Direct pay" will display "Yes" if the payment has been sent directly to the household. Otherwise it will display "No" and the "Vendor Name" will show the vendor where the LIHEAP grant has been sent. "Benefit Amount" will display the amount of the grant approved. For LIHEAP Crisis for Deliverable fuels, the amount will display as "Up to $500" until the exact amount of funds needed to resolve the Crisis is entered into the system by the vendor. If a case is Closed, Rejected, or has not yet been processed, certain benefit details may be unavailable.