Contact Us
Submitting a Provider Complaint
If you need to report a provider-related complaint, please use the link:

Submit a Provider Complaint
To submit a complaint for an Early Learning Program such as Early Head Start, Head Start, Early Intervention, Private Academic School (PDE Licensed Preschool), PA Pre-K Counts, Parent-Child Home Program, or School District Pre-Kindergarten, please e-mail:
Reporting Inaccurate Provider Information
If you are a Child Care Provider, you can log into Provider Self Service (PSS) to update your information.
If you are a citizen seeing inaccurate provider information, please contact your local CCIS Agency.
If you are an Early Learning Program Provider, please e-mail:
Help paying for Child Care
For help paying for child care please contact your local CCIS Agency.
Pennsylvania Department of Human Services
To reach the Pennsylvania Department of Human Services, please contact:
Address: P.O. Box 2675, Harrisburg PA 17105-2675
Phone: 1-800-692-7462
Feedback Form: DHS Feedback Form.
Early Learning Programs
For information on Head Start, please contact:
Phone: (717) 526-4646
Fax: (717) 541-8226
For information on Early Head Start, please contact:
Phone: (717) 213-2064
For information on Pennsylvania Pre-K Counts, please contact:
Phone: (717) 346-9320
For information on School District Pre-Kindergarten, please contact:
For information on Private Academic Schools, please contact:
Phone: (717) 783-9282
For information on Home Visiting Programs, please contact:
Phone: (717) 705-2910
For information on Early Head Start Home Visiting and Healthy Families Across America, please visit:
For information on Nurse Family Partnership, please visit:
For information on Parents as Teachers, please visit:
For information on Parent-Child Home Program, please visit:
For information on Infant Toddler Early Intervention or Preschool Early Intervention, please contact CONNECT Services at:
Phone: 1-800-692-7288
Pennsylvania Department of Education
To reach the Pennsylvania Department of Education, please contact:
Address: 333 Market Street, Harrisburg, PA 17126
Phone: (717) 783-6788
If you are hearing impaired, call TTY Phone: (717) 783-8445
Keystone STARS program
For information on Keystone STARS, please contact your Regional Key:
Northeast Regional Key
Community Services for Children
Address: 1520 Hanover Avenue, Allentown, PA 18109
Phone: (610) 437-6000
Toll Free: 1-800-528-7222
Fax: (610) 432-5700
Counties Served: Berks, Bradford, Carbon, Columbia, Lackawanna, Lehigh, Luzerne, Monroe, Montour, Northampton, Pike, Schuylkill, Sullivan, Susquehanna, Wayne, Wyoming
Northwest Regional Key
Northwest Institute of Research
Address: 3823 West 12th Street, Erie, PA 16505
Phone: (814) 836-9295
Toll Free: 1-800-860-2281
Fax: (814) 836-9615
Counties Served: Armstrong, Blair, Butler, Cambria, Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Forest, Indiana, Jefferson, Lawrence, McKean, Mercer, Potter, Venango, Warren
Mid-State Regional Key
Child Care Consultants, Inc.
Address: 29 N. Duke Street, York, PA 17401
Phone: (717) 854-2273
Toll Free: 1-800-864-4925
Fax: (717) 843-4158
Counties Served: Adams, Centre, Clinton, Cumberland, Dauphin, Juniata, Lancaster, Lebanon, Lycoming, Mifflin, Northumberland, Perry, Snyder, Tioga, Union, York
Southeast Regional Key
Public Health Management Corporation
Address: Centre Square East, 1500 Market Street, Philadelphia PA 19102
Phone: (267) 773-4400
Fax: (267) 765-2397
Counties Served: Bucks, Chester, Delaware, Montgomery, Philadelphia
Southwest Regional Key
YWCA of Greater Pittsburgh
Address: 305 Wood Street, Pittsburgh, PA 15222
Phone: (412) 255-1175
Toll Free: 1-877-349-4850
Fax: (412) 255-1178
Counties Served: Allegheny, Beaver, Bedford, Fayette, Franklin, Fulton, Greene, Huntingdon, Somerset, Washington, Westmoreland
Child Care Information Services (CCIS) Agency Contact Information