Confidentiality and Waiver Statement

Health and Human Service Programs for Pennsylvania Residents Privacy Policy

Thank you for visiting the application for health and human services for Pennsylvania residents on the World Wide Web. Our Web sites are designed to make it easier and more efficient for Pennsylvania's citizens to interact with their State Government. But as with all online resources, we appreciate that many visitors to our sites will be concerned about their privacy. We are committed to protecting your privacy when you visit our sites.

This policy addresses the collection, security and access to information that may be obtained through the use of the sites maintained by the Commonwealth. This policy covers the following topics:

  • Information Collected
  • Public Disclosure
  • Choice
  • Information Disclaimer

Information Collected

If you visit a Web site maintained by the Commonwealth of Pennsylvania to read or download information, we collect the following information:

  • The name of the domain; for example, "" if you use a private internet access account, or "", if you are connecting from a university domain;
  • An IP address; a number automatically assigned to your computer when you are using the internet;
  • The type of browser and operating system used to access our site;
  • The Internet address of the Web site from which you linked directly to our site;
  • The pages you visited within the Commonwealth's site; and
  • The links made to other Web sites through this site.

This information is collected for statistical analysis using standard third-party software programs to create summary statistics. The statistics are used for the purpose of determining what information is of most and least interest to all visitors and identifying system performance or problem areas. This information is not collected for commercial marketing purposes and the Commonwealth does not sell information collected online for commercial marketing purposes.

During your visit to the Web site, you may voluntarily provide personally identifiable information. We will collect certain identifying information if you choose to share it. Examples of personally identifiable information may include:

  • An email address if you are communicating to us through email;
  • Information you voluntarily submit to the Commonwealth for the purposes of completing or submitting an application or form online (i.e. name, address, phone number);
  • Other information volunteered, such as survey information or content of email.

In general, the information collected, whether or not personally identifiable, is not limited to text characters and may include audio, video and other graphic formats you send us. Information is retained in accordance with existing laws and Commonwealth policies.

Public Disclosure

As a general rule, the application for health and human services for Pennsylvania residents does not disclose any personally identifiable information collected online except where you have given us permission, or where the information is public information under the Pennsylvania Right to Know Act 65 P.S. 66.1 et seq., or other applicable laws. Visitors should be aware that information collected by the application on its Web sites may be subject to examination and inspection, if such information is a public record and not otherwise protected from disclosure.


Any personally identifiable information you enter in a user profile will be open and accessible to you for review and modification.

Information Disclaimer

Information provided by this service resides on a computer system funded by the Commonwealth of Pennsylvania. Anyone using this system consents to monitoring of this use by system, security or law enforcement personnel.

With respect to documents available from this server, neither the Commonwealth of Pennsylvania nor any of its employees, makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, nor represents that its use would not infringe privately owned rights.

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the Commonwealth of Pennsylvania. The views and opinions shall not be used for advertising or product endorsement purposes.
The Commonwealth of Pennsylvania is not responsible for the contents of any off-site pages referenced.

All documents available from this server may be protected under the U.S. and Foreign Copyright Laws. Permission to reproduce may be required.
The Commonwealth of Pennsylvania retains all the rights to the information provided by this service, including but not limited to, the right of distribution.

Click here to view the Commonwealth Privacy Policy